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Handcrafted Scented All Natural Soy Candles and Wax Melts for Every Mood
Return and Refund Policy
Return Policy
Sweet Teenies Scents does not offer returns or exchanges on used candles but please reach out to me via email if there is an issue with your order so I can make it right. We want you to be happy!
contact.athenafoster1206@yahoo.com
In the event the product(s) is damaged during shipping, we will ship replacement product(s) within 4 business days after receiving photographic proof of the damage. Photos must be submitted to athenafoster1206@yahoo.com within 7 days of delivery.
You may exchange your damaged candle for another candle of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all returns.
Shipping policy
PROCESSING TIME:
The time I need to prepare an order for shipping varies. In most circumstances I will be able to ship out orders within 2-3 business days.
SHIPPING TIMES:
North America: 5-7 business days after 48-72 hour processing time.
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office I have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package.
However, I always want to make sure you receive the order that you paid for so please contact me at athenafoster1206@yahoo.com if you ever have any concerns with the status of your order.
CUSTOMS AND IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Copyright © 2025 Sweet Teenie Scents - All Rights Reserved.
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